On June 25, 2019, Domico Software officially launched their 100% pure cloud based management and accounting software for current Domico users to experience. This new product is completely different from the existing desktop version of Domico known as D7. With that said, existing customers and former Domico users can expect a difference in the interface and functionality.
When facility owners and managers use the same system to manage their tenants, tasks, and payments all day – everyday, the learning curve is inevitable switching to something remotely different. Needless to say, the team behind DomicoCloud is confident that customers can expect a positive impact when switching from the legacy D7 stand-alone to this new cloud-based version.
Here are some differences users can expect:
* features most requested for.
*Multi-window functionality – DomicoCloud allows users to not only have multiple windows of the login open at the same time, but they can now multi-task with multiple task windows open. This is a huge difference from the 1 window limitation of D7 where users are expected to complete the task at hand before moving on to the next. Hooray for multi-tasking!
Global Auto-close (balance your cash and go!) – The Close Day function in D7 is a task to be completed by users when they are ready to complete business for the day and move the software date to the next day. This function contains steps like: repair database, backup database, print letters, or send batch reports. The new DomicoCloud is different in that all tasks and transactions happen in real-time and all that needs to be done is balancing the register.
Automated actions – Typically, software for self storage management is built with users in mind so tasks flow logically. However, we’ve learned that not everyone does business the same way (and that goes for any industry!) With DomicoCloud, Automated Actions is a setup feature that allows users (probably owners with the help of our support team) to configure activities to happen automatically when specific system events occur.
Revenue rules (automate rate adjustments) – Both D7 and DomicoCloud have the function to adjust rates to manage revenue. They just work a little differently. D7 allows users to adjust rates by vacant/occupied based on how they want to adjust ($/%). In DomicoCloud, this function is known as Revenue Rules and uses the If/And/Then rule to apply adjustments.
Custom fields (record extra information) – For those who ever wished to add just one more field to a certain page in the software, it’s now possible! If there is a type of data that users want to collect but isn’t already in DomcioCloud, they can customize it so that it appears where they want. Custom fields can be added to a unit screen, customer screen, or lease and in the form of a text, number, date, progress bar, drop down or divider.
Bank register tracking – The Bank Register in DomicoCloud shows all activity in the bank accounts, in a running register format. This features allows users to create bank deposits, track vendor payments, make bank account adjustments, and reconcile. This feature highlights the accounting capabilities of this self storage management software.
*Save leads/prospects – Sales efforts in self storage is important with the rise in competition. In D7, users have the capability to take reservations or track inquiries using the task list, but this has it’s limitations. With DomicoCloud, the reservation (a.k.a applications) allow users to
create inquiries, sort, and add notes to the applicant’s inquiry. Prospects are then approved and moved into a unit directly from this screen or denied. Those denied can be viewed for analysis.
Reports – Reports in D7 are well known for being robust and reliable. We believe that although the reports in DomicoCloud are different, the flexibility of the software gives us as the provider to build and customize reports easily. New DomicoCloud users also enjoy reports generating quicker and interactive reports. That’s right, just click the customer’s name on the report to pull up their account!
*Electronic lease – Gone are the days of printing physical lease copies to sign. DomicoCloud self storage management software allows users to email tenants digital lease copies to sign and send back directly from their device. This can be on-site with the customer there or without. Electronic leases allow operators to implement quicker move-ins, which returns quicker revenue.
Outlook no longer required – as long as there is an email address for the user and tenants, the user can email tenants and vendors directly from DomicoCloud. Without the need of a third party email application, emailing from DomicoCloud is simple and not reliant on an integration.
All correspondence is logged to the customer’s account – any emails, texts, and tasks are logged in customer’s account with a date and time stamp so that users can quickly pull up correspondence history.
*SMS chat with customer in the software (Twilio account required) – having the ability to text message paying customers directly from DomicoCloud means users can communicate with customers even easier now. Not everyone has email notifications setup, but most receive text notification so users can connect more effectively. Plus, customers can text the facility directly, too.
Set letter delivery method – In D7, the option to either print for USPS or email letters is a global setting that was meant to keep the letter delivery method consistent at facilities. With delivery options readily available today, DomicoCloud gives users the option to choose how to generate each letter.
*Customer can retrieve all receipts and invoices via web portal – DomicoCloud users can now view and print their payment history as needed from the same web portal where they make payments, update payment information, and account user info.
Set web-only rates – The option to set web-only rates allows storage facility operators to add another revenue management choice to their mix. With web rentals becoming more prominent, having this ability allows operators to stay above the competition curve.