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Getting Started with DomicoPay in 6 Easy Steps

Domico Payment Processing

February 19, 2020

Introduction to DomicoPay

DomicoPay provides exclusive payment processing solutions for Domico’s self storage management software users. There are many advantages of using DomicoPay. Above all, it saves facility owners money and time.

Step 1: We provide quick Cost Analysis

Firstly, using your most recent processing statement(s) we complete a thorough analysis of the fees you currently pay vs. what you could pay with DomicoPay to provide monthly and annual cost savings. This is the easiest step. We do all the work once we receive your statement!

Step 2: Apply for DomicoPay

Like what you see? We’ll send you a custom application link to apply online. Once your information is submitted, underwriting gets to work right away! We require basic ownership information and have professionals on stand-by to help answer questions.

 

Step 3: Receive Processing Hardware

Upon approval, your business is assigned an MID (Merchant Identification Number). Our team is immediately notified of your setup information, which is then monitored to ensure proper onboarding. Approval takes up to 1 business day.

Step 4: Receive Processing Hardware

Whether you decide to purchase or lease the hardware, the order will be placed upon your application approval and typically ships within 2-3 business days.

Our team contacts you with important information such as your MID, login credentials for transaction reporting, the equipment you ordered, and the next steps for installation. We will schedule a time that works for you.

Step 5: Onboarding with our Technicians

Our team contacts you with important information such as your MID, login credentials for transaction reporting, the equipment you ordered, and the next steps for installation. We will schedule a time that works for you.

Step 6: DomicoPay Installation

On the scheduled day, your installation gets flagged for a technician to grab and prep prior to calling you. A tech integrates DomicoPay into your Domico Software, makes sure the device is set up, then tests and trains. Set up takes 10-15 min. and training takes another 10-30 min.

Contact Domico Support for Help

Hardware stopped working?
Payment didn’t go through?
A transaction didn’t reconcile?

Just give our techs a call like you usually would for your other Domico Software issues. We also have after hours tier II support in case you need help outside of our business hours. Request support by phone, email, fax, or through our website. We’ll get back to you within 2-hours, guaranteed!

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