Submit a Support Ticket

Complete the request form on the right to open a support ticket. This form is used solely for Domico customers requesting for technical help for DomicoCloud, DomicoPay, and Domico Stand-Alone. Requests are logged by a tech on the days and times specified below.

All support request methods (VM/email/online form) receive the same guaranteed 2-hour callback 

Normal Support Hours

Voicemail*, Email, Online Form

Monday (8 am – 5 pm) PDT
Tuesday (8 am – 5 pm) PDT
Wednesday (8 am – 5 pm) PDT
Thursday (8 am – 5 pm) PDT
Friday (8 am – 5 pm) PDT

* Phone-in support: We are temporarily monitoring voice messages only. Please leave a message for phone-in requests.

Weekend Hours

Email and Online Form only

Saturday (9 am – 1 pm) PDT
Sunday (9 am – 1 pm) PDT

** If the form is not working properly, please send your support requests directly to support@domico.com **

** Only support requests will be processed from this form. Domico Software Support plans apply. If you would like to contact us with a general inquiry, please email sales@domico.com **