Software Features > DomicoCloud Management Software
Text & Email from DomicoCloud
In this section:
Introduction to texting in DomicoCloud
DomicoCloud is a self storage management software that is truly web-based. It’s launched from your browser on any device, from anywhere, making it even easier to text and email tenants directly from the software. This consolidates the lines of communication and keeps all correspondence in one place.
Send SMS Text Messages with a Click of a Button
Navigate to your self storage tenant’s profile by clicking on “Edit Customer” from the Quick Navigation menu, then clicking on the tenant’s name. This tenant screen includes everything related to this tenant.
In order to send and receive text messages, add a valid mobile number under Primary Contact, then have the tenant Opt-in. You’d send the tenant an email with the Opt-In link. When clicked, this is what the page looks like. The tenant can decide what types of text communication to receive.
Text Messaging Opt-In Made Easy
Once a tenant Opts in to receive and send the facility text messages, your facility can easily send messages, links, and statements directly to the tenant’s text message inbox. Setup is easy since we can do the work for you and message rates are very low.
Email Tenants from DomicoCloud
Emailing your tenants from DomicoCloud is just as easy! Input a valid email address in Primary Contact. Then click on the email address here to draft and send your email.You can also send an email from a set of customized email templates under Quick Message. This is where you can send Digital Lease Agreements, late notices, adding a lease, and so on to the tenant’s email.
All Correspondence are Automatically Saved
The benefit of communicating with your tenants directly from our management software is that all in-bound and out-bound communication is saved right there in the tenant’s profile. You can find a list of exactly what was sent/received under Correspondence. Additionally, the Log will tell you which staff member initiated the event.
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