Built by Domico for Domico Users
DomicoPay Merchant Services is developed and managed by us, keeping access to its many components in-house. This, in turn, allows us to troubleshoot efficiently and make improvements for the benefit of our customers.
DomicoPay integrates seamlessly into DomicoCloud and Domico Stand-Alone, offering a complete, all-in-one solution for self storage operators. Managers enjoy the convenience, while owners save money.
Common issues customers experience using a third-party processor that we’ve resolved:
X Unable to reach a live person X for support
X Unable to get a response in a timely manner
X Processor updates and software updates don’t match
X Finger-pointing troubleshooting issues
X Can’t get a clear explanation of statements
X Charged with manufactured fees
How DomicoPay Resolves those Issues:
✓ Reach a live person immediately with a call-back within 2 hours
✓ Updates in processor and software will compliment each other
✓ Support for both products by the same technicians
✓ Get answers about your statements from us
✓ Straightforward and transparent fees
How DomicoPay Works
- Make a payment
Domico Software prompts the DomicoPay Server that it wants to process a payment
- Wake Terminal
The DomicoPay Server wakes up the payment terminal
- Send Payment Details
The Terminal sends the payment details back to the server
- Request Authorization
The DomicoPay Server send the Issuer a payment authorization request
The Issuer processes the payment and approves or declines
- Return Result to Terminal
The DomicoPay Server communicates back to the terminal with an approval or decline
- Return Result to Domico
The DomicoPay Server communicates back to Domico Software with an approval or decline
What does it mean to be out of scope?
DomicoPay has an out-of-scope setup, meaning it is out of scope of the credit card processing and does not see raw credit card data. Upon receiving the processing terminal, customers are instructed to plug the device directly into their network (and not the computer). According to the diagram above, most of the communication happens within the DomicoPay server. Our setup results in the most secure payment processing.
Save Time and Money on Payment Processing
DomicoPay offers an all-in-one solution. It's built just for Domico Software and supported by the same technical support team.
Learn more and receive a quick statement analysis by completing the form below.
✔ Fully integrated payments reporting and reconciliation
✔ Transparent fees - no manufactured fees!
✔ Tracking tools to monitor your processing rates
✔ No more flipping between programs to reconcile
✔ Get answers when you need them