Payment Processing for Self Storage

Built by Domico for Domico Users

DomicoPay Merchant Services is developed and managed by us, keeping access to its many components in-house. This, in turn, allows us to troubleshoot efficiently and make improvements for the benefit of our customers.

All-In-One Solution

DomicoPay integrates seamlessly into DomicoCloud and Domico Stand-Alone, offering a complete, all-in-one solution for self storage operators. Managers enjoy the convenience, while owners save money.

Common issues customers experience using a third-party processor that we’ve resolved:

X   Unable to reach a live person X for support
X   Unable to get a response in a timely manner
X   Processor updates and software updates don’t match
X   Finger-pointing troubleshooting issues
X   Can’t get a clear explanation of statements
X   Charged with manufactured fees

How DomicoPay Resolves those Issues:

   Reach a live person immediately with a call-back within 2 hours
   Updates in processor and software will compliment each other
   Support for both products by the same technicians
   Get answers about your statements from us
   Straightforward and transparent fees

Key Benefits of DomicoPay

Consolidated Processing

DomicoPay tightly integrates with our products, keeping your payments in one place and eliminating the need to switch between two applications for processing.

Security

Our payment processing service is PCI and PADSS compliant. By providing an out-of-scope solution, the Domico systems do not receive or see credit card data. Locally stored payment information is tokenized and unreadable, keeping your customer data safe.

Save on Fees

Your money is valuable. Spend less of it on payment processing fees and keep more of it for your bottom line. Know exactly what you're paying for with transparent fees through DomicoPay. We've already saved customers up to 20% on their processing fees.

Same Support

Product functions, hardware, and account questions are resolved by our professional team of support technicians. Offering a single point of contact for our suite of products and services allows us to provide effective solutions.

We offer same day support with a guaranteed 2-hour call-back. Tier II support is available outside of our office hours.

How DomicoPay Works

  1. Make a payment
    Domico Software prompts the DomicoPay Server that it wants to process a payment
  2. Wake Terminal
    The DomicoPay Server wakes up the payment terminal
  3. Send Payment Details
    The Terminal sends the payment details back to the server
  4. Request Authorization
    The DomicoPay Server send the Issuer a payment authorization request
  5. Authorization
    The Issuer processes the payment and approves or declines
  6. Return Result to Terminal
    The DomicoPay Server communicates back to the terminal with an approval or decline
  7. Return Result to Domico
    The DomicoPay Server communicates back to Domico Software with an approval or decline

What does it mean to be out of scope?

DomicoPay has an out-of-scope setup, meaning it is out of scope of the credit card processing and does not see raw credit card data. Upon receiving the processing terminal, customers are instructed to plug the device directly into their network (and not the computer). According to the diagram above, most of the communication happens within the DomicoPay server. Our setup results in the most secure payment processing.

DomicoPay is fully compliant, uses tokenized credit card data, with nothing sensitive stored locally .

Save Time and Money on Payment Processing

DomicoPay offers an all-in-one solution. It's built just for Domico Software and supported by the same technical support team.

Learn more and receive a quick statement analysis by completing the form below.

✔   Fully integrated payments reporting and reconciliation
✔   Transparent fees - no manufactured fees!
✔   Tracking tools to monitor your processing rates
✔   No more flipping between programs to reconcile
✔   Get answers when you need them