PAYMENT PROCESSING

DomicoPay for Domico Self Storage Software

built for our users

DomicoPay Merchant Services is developed and managed by us, keeping access to its many components in-house. This, in turn, allows us to troubleshoot efficiently and make improvements for the benefit of our customers.

ALL-IN-ONE SOLUTION

DomicoPay integrates seamlessly into DomicoCloud and Domico Stand-Alone, offering a complete, all-in-one solution for self storage operators. Managers enjoy the convenience, while owners save money.

KEY FEATURES OF DOMICOPAY

CONSOLIDATED PROCESSING

DomicoPay tightly integrates with our products, keeping your payments in one place and eliminating the need to switch between two applications for processing.

SAVE ON FEES

Your money is valuable. Spend less of it on payment processing fees and keep more of it for your bottom line. Know exactly what you’re paying for with transparent fees through DomicoPay. We’ve already saved customers up to 20% on their processing fees.

SECURITY

Our payment processing service is PCI and PADSS compliant. By providing an out-of-scope solution, the Domico systems do not receive or see credit card data. Locally stored payment information is tokenized and unreadable, keeping your customer data safe.

SAME SUPPORT

Product functions, hardware, and account questions are resolved by our professional team of support technicians. Offering a single point of contact for our suite of products and services allows us to provide effective solutions.We offer same day support with a guaranteed 2-hour call-back. Tier II support is available outside of our office hours.

our payment processing solution

DomicoPay used with Domico Software becomes an all-in-one solution, resolving common issues self storage owners experience with third-party processors.

Click on the solutions below to see what those common issues are.

Issue using third-party processor:  
X
   Unable to reach a live person X for support
X   Unable to get a response in a timely manner

 

Issue using third-party processor:  
X
   Processor updates and software updates don’t match

Issue using third-party processor:  
X
   Finger-pointing troubleshooting issues

Issue using third-party processor:  
X
   Can’t get a clear explanation of statements

 

Issue using third-party processor:  
X Charged with manufactured fees

Our customers have seen a significant cost savings immediately after switching to DomicoPay. If you’re curious, we offer a comprehensive statement analysis.

HOW DOMICOPAY WORKS

DomicoPay resolves common issues experienced by
customers who use third-party payment processors

how domicopay works
  1. Make a payment
    Domico Software prompts the DomicoPay Server that it wants to process a payment

  2. Wake Terminal
    The DomicoPay Server wakes up the payment terminal

  3. Send Payment Details
    The Terminal sends the payment details back to the server

  4. Request Authorization
    The DomicoPay Server send the Issuer a payment authorization request

  5. Authorization
    The Issuer processes the payment and approves or declines

  6. Return Result to Terminal
    The DomicoPay Server communicates back to the terminal with an approval or decline

  7. Return Result to Domico
    The DomicoPay Server communicates back to Domico Software with an approval or decline

WHAT IT MEANS TO BE OUT OF SCOPE

DomicoPay has an out-of-scope setup, meaning it is out of scope of the credit card processing and does not see raw credit card data. Upon receiving the processing terminal, customers are instructed to plug the device directly into their network (and not the computer). According to the diagram above, most of the communication happens within the DomicoPay server. Our setup results in the most secure payment processing.DomicoPay is fully compliant, uses tokenized credit card data, with nothing sensitive stored locally .

payment processor

for Domico software

Spend less time trying to figure out statements and more time focusing on renting units, while saving money!

Whether you currently use Domico Software or are interested in it, we’ll do a quick statement analysis for you. Most see a significant cost savings.